跨界行為與工作重塑：VUCA時代組織韌性提升的新方式

打開文本圖片集

摘 要：在VUCA時代下，組織韌性是組織應(yīng)對錯綜復(fù)雜的外部環(huán)境保持正常運作的重要能力；跨界行為、工作重塑對企業(yè)運作和發(fā)展產(chǎn)生重要作用。對跨界行為、工作重塑、組織韌性的相關(guān)文獻(xiàn)進(jìn)行回顧，通過論述團(tuán)隊和員工個體的跨界行為和工作重塑所帶來的結(jié)果探究其如何影響組織韌性，并根據(jù)當(dāng)前研究現(xiàn)狀展望未來研究方向。

關(guān)鍵詞：跨界行為；工作重塑；組織韌性；VUCA

中圖分類號：F270；F272.92 文獻(xiàn)標(biāo)識碼：A doi：10.3969/j.issn.1672-2272.202301007

Boundary-spanning Behavior and Job Crafting：

A “New Way” to Improve Organizational Resilience in the VUCA Era

Zhou Weitao

（Business School， Gansu University of Political Science and Law， Lanzhou 730070， China）

Abstract：In the VUCA era， organizational resilience is an important ability for an organization to maintain normal operation in response to the complex external environment. As the “new behavior” in the new era， boundary-spanning behavior and job crafting have played an important role in the operation and development of enterprises. This paper reviews the relevant literature on boundary-spanning behavior， job crafting and organizational resilience， explores how they affect organizational resilience by discussing the results of boundary-spanning behavior and job crafting of teams and individual employees， and looks forward to the future research direction according to the current research status.

Key Words：Boundary-spanning Behavior; Job Crafting; Organizational Resilience; VUCA

1 問題提出

當(dāng)前，云計算、區(qū)塊鏈、大數(shù)據(jù)、人工智能等新一代信息技術(shù)快速發(fā)展，全球化競爭加劇，國際局勢動蕩等因素?zé)o疑給企業(yè)生存和競爭的環(huán)境增加了變數(shù)。（剩余9824字）